Privacy policy


At hollyflame.com, we are committed to ensuring the privacy and security of our customers' personal information. We understand the importance of your privacy and want to make sure you feel comfortable using our website. This policy outlines the type of information we collect, how we use it, and how we protect it.

INFORMATION WE COLLECT

We collect the following information when you browse our website or place an order:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Improve our website and user experience
  • Send promotional emails and newsletters (if you opt-in)

HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously. We use industry-standard encryption and security protocols to protect your information during transmission and storage. We also limit access to your information to authorized personnel only.

THIRD-PARTY DISCLOSURE

We do not sell or share your personal information with third parties unless required by law or with your consent. We may share your information with service providers who help us fulfill, process, and deliver your orders. We require these third-party service providers to follow our privacy policies and use your information only for the intended purpose.

YOUR CHOICES

You can choose not to provide certain personal information when browsing our website or placing an order. However, this may prevent us from processing your order or providing you with a complete user experience. You can also opt-out of receiving promotional emails and newsletters by clicking the unsubscribe link at the bottom of the email.

POLICY CHANGES

We reserve the right to update or change our privacy policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately.

CONTACT US

If you have any questions or concerns about our privacy policy, please contact us at info@hollyflame.com.

Address: Rynek 16, 59-300 Lubin, Poland
Phone number: +48 881 403 770